/* ===== Fonts ===== */
@font-face{font-family:'alisi';src:url('../fonts/alisi-Light.woff2') format('woff2');font-weight:300;font-display:swap}
@font-face{font-family:'alisi';src:url('../fonts/alisi-Regular.woff2') format('woff2');font-weight:400 500;font-display:swap}
@font-face{font-family:'alisi';src:url('../fonts/alisi-Bold.woff2') format('woff2');font-weight:600 900;font-display:swap}
@font-face{font-family:'tabler-icons';src:url('../fonts/icon.woff2') format('woff2');font-weight:400;font-display:block}
.ti{font-family:'tabler-icons'!important;font-style:normal;font-weight:400;font-variant:normal;line-height:1;
  -webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;display:inline-block;vertical-align:-.125em;speak:none}
.num,.gnum{font-family:'alisi',sans-serif}

:root{
  --bg:#f9fafb;
  --surface:#ffffff;
  --card:#ffffff;
  --ink:#1d2939;
  --muted:#667085;
  --line:#e4e7ec;
  --primary:#465fff;
  --primary-soft:#ecf3ff;
  --teal:#465fff;     --teal-soft:#ecf3ff;
  --amber:#b54708;    --amber-soft:#fffaeb;
  --rose:#d92d20;     --rose-soft:#fef3f2;
  --green:#027a48;    --green-soft:#ecfdf3;
  --radius:14px;
  --shadow:0 1px 3px rgba(16,24,40,.1),0 1px 2px rgba(16,24,40,.06);
  --shadow-sm:0 1px 2px rgba(16,24,40,.06);
  font-family:'alisi',system-ui,'Segoe UI',Tahoma,sans-serif;
}
html.dark{
  --bg:#101828;
  --surface:#1d2939;
  --card:#1d2939;
  --ink:#f2f4f7;
  --muted:#98a2b3;
  --line:#344054;
  --primary:#465fff;
  --primary-soft:rgba(70,95,255,.16);
  --teal:#7592ff;     --teal-soft:rgba(70,95,255,.16);
  --amber:#fdb022;    --amber-soft:rgba(247,144,9,.16);
  --rose:#fda29b;     --rose-soft:rgba(240,68,56,.16);
  --green:#6ce9a6;    --green-soft:rgba(18,183,106,.16);
  --shadow:0 1px 3px rgba(0,0,0,.4),0 1px 2px rgba(0,0,0,.3);
  --shadow-sm:0 1px 2px rgba(0,0,0,.35);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:var(--bg);color:var(--ink);font-family:'alisi',system-ui,Tahoma,sans-serif;line-height:1.7;font-size:14px;transition:background-color .2s,color .2s}
a{color:inherit;text-decoration:none}
button{font-family:inherit;cursor:pointer}

/* ---------- Layout ---------- */
.shell{display:flex;min-height:100vh}
.sidebar{
  width:210px;flex-shrink:0;background:var(--surface);
  border-left:1px solid var(--line);padding:16px 11px;
  position:sticky;top:0;height:100vh;overflow-y:auto;
}
.brand{display:flex;align-items:center;gap:9px;padding:4px 6px 16px;font-weight:800;font-size:16px}
.brand .logo{width:32px;height:32px;border-radius:10px;background:linear-gradient(135deg,var(--primary),#2a4ea0);
  display:grid;place-items:center;color:#fff;font-size:17px}
.nav-label{font-size:10.5px;color:var(--muted);font-weight:700;padding:10px 10px 5px;letter-spacing:.5px}
.nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:var(--muted);font-weight:600;font-size:13px;margin-bottom:1px;transition:.15s}
.nav a .ic{width:18px;text-align:center;font-size:15px}
.nav a:hover{background:var(--bg);color:var(--ink)}
.nav a.active{background:var(--primary);color:#fff;box-shadow:0 8px 18px rgba(19,46,117,.32)}
.nav-collapse{margin-bottom:1px}
.nav-collapse>summary{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:var(--muted);font-weight:600;font-size:13px;cursor:pointer;list-style:none;transition:.15s;user-select:none}
.nav-collapse>summary::-webkit-details-marker{display:none}
.nav-collapse>summary .ic{width:18px;text-align:center;font-size:15px}
.nav-collapse>summary:hover{background:var(--bg);color:var(--ink)}
.nav-collapse>summary.active{color:var(--ink)}
.nav-collapse>summary .nav-collapse-txt{flex:1}
.nav-collapse>summary .nav-caret{font-size:15px;transition:transform .18s}
.nav-collapse[open]>summary .nav-caret{transform:rotate(180deg)}
.nav-sub{margin:2px 0 4px;padding-inline-start:14px;border-inline-start:2px solid var(--line)}
.nav-sub a{font-size:12.5px;padding:7px 10px}
.nav-acc-ctx{display:flex;align-items:center;gap:6px;padding:5px 10px;margin-bottom:2px;font-size:11.5px;font-weight:700;color:var(--muted);opacity:.9}
.nav-acc-ctx-txt{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:150px}
.nav-group{margin-bottom:1px}
.nav-group-h{display:flex;align-items:center;gap:10px;width:100%;padding:8px 10px;border:0;background:transparent;border-radius:9px;color:var(--muted);font-weight:600;font-size:13px;font-family:inherit;cursor:pointer;transition:.15s}
.nav-group-h .ic{width:18px;text-align:center;font-size:15px;flex:none}
.nav-group-h .nav-group-t{flex:1;text-align:start}
.nav-group-h:hover{background:var(--bg);color:var(--ink)}
.nav-group-h .nav-chev{font-size:15px;transition:transform .18s;flex:none}
.nav-group.open>.nav-group-h .nav-chev{transform:rotate(180deg)}
.nav-group.open>.nav-group-h{color:var(--ink)}
.nav-group-body{display:none;margin:2px 0 4px;padding-inline-start:14px;border-inline-start:2px solid var(--line)}
.nav-group.open>.nav-group-body{display:block}
.nav-group-body a{font-size:12.5px;padding:7px 10px}
.side-user{display:flex;align-items:center;gap:9px;padding:9px 10px;margin:0 0 4px;border-radius:11px;background:var(--primary-soft)}
.side-user-av{width:32px;height:32px;flex:none;border-radius:9px;display:grid;place-items:center;background:var(--primary);color:#fff;font-size:16px}
.side-user-meta{min-width:0;display:flex;flex-direction:column;line-height:1.35}
.side-user-meta b{font-size:12.5px;color:var(--ink);font-weight:800;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.side-user-meta span{font-size:10.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{display:flex;align-items:center;gap:12px;padding:12px 20px;background:transparent}
.topbar .title{font-size:18px;font-weight:800;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.topbar .spacer{flex:1}
.content{padding:4px 20px 26px}

/* ---------- Controls ---------- */
.btn{border:none;background:var(--primary);color:#fff;padding:9px 16px;border-radius:11px;font-weight:700;font-size:13px;box-shadow:var(--shadow-sm)}
.btn:hover{filter:brightness(1.05)}
.btn.ghost{background:var(--surface);color:var(--ink);border:1px solid var(--line)}
.btn.sm{padding:6px 12px;font-size:12px}
.select,select,input[type=text],input[type=number],input[type=password]{
  border:1px solid var(--line);background:var(--surface);border-radius:11px;
  padding:9px 13px;font-family:inherit;font-size:13px;color:var(--ink)}
.pill{display:inline-flex;align-items:center;gap:6px;padding:4px 11px;border-radius:999px;font-size:12px;font-weight:700}
.pill.green{background:var(--green-soft);color:var(--green)}
.pill.rose{background:var(--rose-soft);color:var(--rose)}
.pill.amber{background:var(--amber-soft);color:var(--amber)}
.pill.muted{background:var(--bg);color:var(--muted)}

/* ---------- Cards / Grid ---------- */
.grid{display:grid;gap:14px}
.cols-4{grid-template-columns:repeat(4,1fr)}
.cols-3{grid-template-columns:repeat(3,1fr)}
.cols-2{grid-template-columns:2fr 1fr}
.g-main{grid-template-columns:1.6fr 1fr;gap:14px}
.g-gap{gap:14px}
.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px}
.card h3{margin:0 0 4px;font-size:14.5px;font-weight:800}
.card .sub{color:var(--muted);font-size:12px;margin-bottom:12px}

/* KPI tiles */
.kpi{display:flex;flex-direction:column;gap:7px;padding:14px}
.kpi .ic{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;font-size:20px}
.kpi .val{font-size:24px;font-weight:800;line-height:1}
.kpi .lbl{color:var(--muted);font-size:13px;font-weight:600}
.kpi .delta{font-size:12px;font-weight:700}
.tint-primary .ic{background:var(--primary-soft);color:var(--primary)}
.tint-teal .ic{background:var(--teal-soft);color:var(--teal)}
.tint-amber .ic{background:var(--amber-soft);color:var(--amber)}
.tint-rose .ic{background:var(--rose-soft);color:var(--rose)}
.tint-green .ic{background:var(--green-soft);color:var(--green)}

/* table */
.chart-box{position:relative;width:100%;height:300px}
.chart-box canvas{display:block;position:absolute;inset:0;width:100%!important;height:100%!important}
.donut-box canvas{display:block;width:100%!important;height:100%!important}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:right;color:var(--muted);font-weight:700;font-size:12px;padding:10px 12px;border-bottom:1px solid var(--line)}
td{padding:13px 12px;border-bottom:1px solid var(--line)}
tr:last-child td{border-bottom:none}
/* گریدهای RTL: سلول‌های عددی/تاریخِ LTR راست‌چین بمانند (نه چپ‌چین) */
th[dir="ltr"],td[dir="ltr"]{text-align:right}
/* تاریخ‌های شمسی نشکنند تا ستون‌ها هم‌عرض بمانند */
td .whitespace-nowrap,td[dir="ltr"]{white-space:nowrap}

/* balance bar */
.bar{height:9px;border-radius:99px;background:var(--bg);overflow:hidden;margin-top:8px}
.bar>span{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,var(--green),#3a8f66)}
.bar.low>span{background:linear-gradient(90deg,var(--rose),#c75d68)}

/* timeline */
.timeline{position:relative;padding-right:18px}
.timeline .item{position:relative;padding:0 22px 18px 0;border-right:2px solid var(--line)}
.timeline .item:last-child{border-right-color:transparent;padding-bottom:0}
.timeline .dot{position:absolute;right:-7px;top:3px;width:12px;height:12px;border-radius:50%;background:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}
.timeline .t{font-weight:700;font-size:12px;color:var(--muted)}

/* auth */
.auth-wrap{min-height:100vh;display:grid;place-items:center;background:radial-gradient(1200px 600px at 80% -10%,#e7e5ff,transparent),var(--bg);padding:24px}
.auth-card{width:100%;max-width:400px;background:var(--surface);border-radius:22px;box-shadow:var(--shadow);padding:34px}
.auth-card h1{font-size:22px;margin:14px 0 4px}
.auth-card p.sub{color:var(--muted);margin:0 0 22px;font-size:13px}
.auth-tabs{display:flex;gap:4px;background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:4px;margin-bottom:18px}
.auth-tab{flex:1;border:0;background:transparent;color:var(--muted);font:inherit;font-size:13px;font-weight:700;padding:9px 8px;border-radius:9px;cursor:pointer;transition:.15s}
.auth-tab:hover{color:var(--ink)}
.auth-tab.active{background:var(--primary);color:#fff;box-shadow:0 6px 14px rgba(19,46,117,.28)}
.field{margin-bottom:16px}
.field label{display:block;font-size:13px;font-weight:700;margin-bottom:7px}
.field input{width:100%}
.otp-boxes{display:flex;gap:10px;justify-content:center;margin:6px 0 18px}
.otp-box{width:48px;height:56px;padding:0;text-align:center;font-size:22px;font-weight:800;
  border:1px solid var(--line);border-radius:12px;background:var(--surface);color:var(--ink);transition:.15s}
.otp-box:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px rgba(19,46,117,.15)}
@media (max-width:400px){.otp-box{width:44px;height:52px;font-size:20px}.otp-boxes{gap:7px}}
.alert{padding:11px 14px;border-radius:11px;font-size:13px;font-weight:600;margin-bottom:16px}
.alert.err{background:var(--rose-soft);color:var(--rose)}
.alert.ok{background:var(--green-soft);color:var(--green)}
.toast{position:fixed;bottom:24px;left:24px;background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;font-weight:700;font-size:13px;box-shadow:var(--shadow);opacity:0;transform:translateY(10px);transition:.25s;z-index:50}
.toast.show{opacity:1;transform:translateY(0)}

/* توست‌های نوعی (بالا-راست، رنگ بر اساس نوع عملیات) */
.toast-wrap{position:fixed;top:18px;right:18px;z-index:9999;display:flex;flex-direction:column;gap:10px;max-width:min(360px,calc(100vw - 32px));pointer-events:none}
.toast-wrap .toast{position:static;inset:auto;bottom:auto;left:auto;display:flex;align-items:flex-start;gap:10px;background:var(--card);color:var(--ink);border:1px solid var(--line);border-inline-start:4px solid var(--muted);padding:12px 14px;border-radius:12px;box-shadow:var(--shadow);opacity:0;transform:translateX(24px);transition:opacity .25s,transform .25s;pointer-events:auto}
.toast-wrap .toast.in{opacity:1;transform:translateX(0)}
.toast-ic{flex:none;width:22px;height:22px;display:grid;place-items:center;border-radius:7px;color:#fff}
.toast-msg{flex:1;font-size:13px;font-weight:600;line-height:1.6;word-break:break-word;padding-top:1px}
.toast-x{flex:none;border:none;background:transparent;color:var(--muted);font-size:18px;line-height:1;cursor:pointer;padding:0 2px;opacity:.7;transition:.15s}
.toast-x:hover{opacity:1;color:var(--ink)}
.toast-success{border-inline-start-color:var(--green)}
.toast-success .toast-ic{background:var(--green)}
.toast-error{border-inline-start-color:var(--rose)}
.toast-error .toast-ic{background:var(--rose)}
.toast-warning{border-inline-start-color:var(--amber)}
.toast-warning .toast-ic{background:var(--amber)}
.toast-info{border-inline-start-color:var(--primary)}
.toast-info .toast-ic{background:var(--primary)}
@media(max-width:520px){.toast-wrap{top:12px;right:12px;left:12px;max-width:none}}

/* اسپینرِ قفلِ دکمه هنگام سابمیت */
.btn-spin{display:inline-block;width:14px;height:14px;border:2px solid currentColor;border-top-color:transparent;border-radius:50%;vertical-align:-2px;margin-inline-end:6px;animation:aispin .7s linear infinite}
.is-loading{opacity:.75;cursor:progress;pointer-events:none}

/* Rounded Ribbon — بجِ وضعیتِ اکانت/محصول (کنوانسیون UI). تبِ گردِ آویزان از لبهٔ بالای کارت. */
.rib-host{position:relative}
.rib{position:absolute;top:0;inset-inline-end:16px;z-index:3;display:inline-flex;align-items:center;gap:5px;
  padding:5px 13px 7px;font-size:11px;font-weight:800;color:#fff;line-height:1.5;white-space:nowrap;
  border-end-start-radius:14px;border-end-end-radius:14px;box-shadow:0 5px 12px rgba(16,24,40,.18)}
.rib-success{background:linear-gradient(180deg,#32d583,#12b76a)}
.rib-warning{background:linear-gradient(180deg,#fdb022,#f79009)}
.rib-error{background:linear-gradient(180deg,#f97066,#f04438)}
.rib-muted{background:linear-gradient(180deg,#98a2b3,#667085)}
.rib-info{background:linear-gradient(180deg,#6b8bff,#465fff)}

.welcome{background:linear-gradient(110deg,var(--primary),#2a4ea0);color:#fff;border-radius:var(--radius);padding:16px 20px;box-shadow:0 12px 30px rgba(19,46,117,.28);display:flex;align-items:center;justify-content:space-between;gap:16px}
.welcome h2{margin:0 0 4px;font-size:20px}
.welcome p{margin:0;opacity:.9;font-size:13px}

@media(max-width:980px){
  .cols-4{grid-template-columns:repeat(2,1fr)}
  .cols-3{grid-template-columns:1fr}
  .cols-2{grid-template-columns:1fr}
}

/* toggle switch */
.switch{position:relative;display:inline-block;width:42px;height:24px}
.switch input{opacity:0;width:0;height:0}
.switch .slider{position:absolute;cursor:pointer;inset:0;background:#cbd2e0;border-radius:24px;transition:.2s}
.switch .slider:before{content:"";position:absolute;height:18px;width:18px;right:3px;top:3px;background:#fff;border-radius:50%;transition:.2s}
.switch input:checked + .slider{background:var(--green,#2f7d57)}
.switch input:checked + .slider:before{transform:translateX(-18px)}
.switch input:disabled + .slider{opacity:.5;cursor:not-allowed}

/* date range control */
.range-form{display:inline-flex;align-items:center;gap:6px;margin-left:8px}
.range-form select,.range-form input[type=date]{padding:6px 8px;border:1px solid var(--line,#e6e8f0);border-radius:8px;font-family:inherit;font-size:13px}
.range-badge{display:inline-block;background:var(--tint,#eef0fb);color:var(--primary,#132E75);border-radius:999px;padding:2px 10px;font-size:12px;font-weight:700}
.upd-timer-wrap{position:relative;display:inline-flex;margin-inline-end:8px}
.upd-timer{display:inline-flex;align-items:center;gap:6px;background:var(--primary-soft,#e9edf6);color:var(--primary,#132E75);border:1px solid transparent;border-radius:999px;padding:5px 12px;font-size:12px;font-weight:600;white-space:nowrap;cursor:pointer;transition:.15s}
.upd-timer:hover{border-color:var(--primary,#132E75)}
.upd-timer b{font-variant-numeric:tabular-nums;font-weight:800}
.upd-timer .upd-caret{font-size:13px;opacity:.7;transition:.2s}
.upd-timer[aria-expanded="true"] .upd-caret{transform:rotate(180deg)}
.upd-pop{position:absolute;top:calc(100% + 8px);inset-inline-start:0;z-index:70;min-width:238px;
  background:var(--surface,#fff);border:1px solid var(--line);border-radius:14px;
  box-shadow:0 14px 40px rgba(19,46,117,.16);padding:12px;animation:aimsgin .18s ease}
.upd-pop-h{display:flex;align-items:center;gap:6px;font-size:12.5px;font-weight:800;color:var(--ink);margin-bottom:10px}
.upd-pop-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}
.upd-pop-list li{display:flex;align-items:center;justify-content:space-between;padding:7px 10px;border-radius:9px;font-size:12.5px;background:var(--bg)}
.upd-pop-list li.is-next{background:var(--primary-soft,#e9edf6);color:var(--primary,#132E75);font-weight:800}
.upd-pop-list li.is-passed{opacity:.55}
.upd-pop-t{font-variant-numeric:tabular-nums;font-weight:800}
.upd-pop-lbl{font-size:11px;font-weight:700}
.upd-pop-list li.is-next .upd-pop-lbl{color:var(--primary,#132E75)}
.upd-pop-list li:not(.is-next) .upd-pop-lbl{color:var(--muted)}
.upd-pop-note{margin-top:10px;padding-top:10px;border-top:1px solid var(--line);font-size:11.5px;line-height:1.8;color:var(--muted)}

/* ===== iconic / flat / gradient dashboard polish ===== */
.kpi{position:relative;overflow:hidden;border-radius:16px;transition:transform .15s ease, box-shadow .15s ease}
.kpi:hover{transform:translateY(-2px);box-shadow:0 10px 28px rgba(20,24,60,.10)}
.kpi::after{content:"";position:absolute;inset:0;opacity:.7;pointer-events:none;z-index:0}
.kpi > *{position:relative;z-index:1}
.kpi.tint-primary::after{background:radial-gradient(120% 120% at 100% 0,rgba(19,46,117,.14),transparent 55%)}
.kpi.tint-teal::after{background:radial-gradient(120% 120% at 100% 0,rgba(20,184,166,.14),transparent 55%)}
.kpi.tint-amber::after{background:radial-gradient(120% 120% at 100% 0,rgba(245,158,11,.16),transparent 55%)}
.kpi.tint-green::after{background:radial-gradient(120% 120% at 100% 0,rgba(22,163,74,.14),transparent 55%)}
.kpi .ic{color:#fff !important;box-shadow:0 6px 16px rgba(20,24,60,.18)}
.kpi.tint-primary .ic{background:linear-gradient(135deg,#132E75,#1f3f8f)}
.kpi.tint-teal .ic{background:linear-gradient(135deg,#132E75,#1f3f8f)}
.kpi.tint-amber .ic{background:linear-gradient(135deg,#132E75,#1f3f8f)}
.kpi.tint-green .ic{background:linear-gradient(135deg,#132E75,#1f3f8f)}
.kpi .val{font-size:26px;letter-spacing:-.5px}
.chart-box{padding-top:4px}

/* ===== professional customer dashboard ===== */
.hero{display:flex;align-items:center;justify-content:space-between;gap:18px;
  background:linear-gradient(120deg,#132E75 0%,#132E75 45%,#132E75 130%);
  color:#fff;border-radius:16px;padding:16px 20px;margin-bottom:14px;overflow:hidden;
  box-shadow:0 16px 40px rgba(79,70,229,.28)}
.hero-txt h2{margin:0 0 3px;font-size:19px;color:#fff}
.hero-txt p{margin:0 0 10px;opacity:.92;font-size:13px}
.hero-pills{display:flex;gap:8px;flex-wrap:wrap}
.hpill{display:inline-flex;align-items:center;gap:4px;background:rgba(255,255,255,.16);
  border:1px solid rgba(255,255,255,.2);color:#fff;border-radius:999px;padding:4px 12px;font-size:12px;font-weight:700}
.hpill.green{background:rgba(34,197,94,.28)} .hpill.rose{background:rgba(244,63,94,.30)}
.hero-stat{flex:none;min-width:170px;text-align:center;background:rgba(255,255,255,.14);
  border:1px solid rgba(255,255,255,.22);border-radius:14px;padding:11px 18px}
.hero-stat .hs-lbl{font-size:12px;opacity:.9}
.hero-stat .hs-val{font-size:23px;font-weight:800;margin:2px 0;line-height:1.1}
.hero-stat .hs-val span{font-size:14px;font-weight:700;opacity:.85}
.hero-stat .hs-sub{font-size:12px;opacity:.9}

.kpis .kpi{padding:13px 15px;gap:8px}
.kpi .kpi-top{display:flex;align-items:center;gap:12px}
.kpi .ic{width:46px;height:46px;flex:none}
.kpi .ic svg{width:24px;height:24px}
.kpi .kpi-meta{display:flex;flex-direction:column;gap:2px;min-width:0}
.kpi .val{font-size:22px;font-weight:800;line-height:1.1}
.kpi .lbl{color:var(--muted);font-size:12px;font-weight:700}
.kpi-spark{margin-top:2px}
.kpi-spark .spark{display:block}

.card-h{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:6px}
.card-h h3{display:flex;align-items:center;gap:8px;margin:0}
.card-h h3 svg{color:var(--primary,#132E75)}
.bigmoney{font-size:30px;font-weight:800;margin:8px 0;letter-spacing:-.5px}

.mini-counts{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:16px;
  border-top:1px solid var(--line,#eef0f6);padding-top:14px}
.mc{display:flex;flex-direction:column;align-items:center;gap:2px;text-align:center}
.mc-ic{color:var(--primary,#132E75)} .mc b{font-size:18px;font-weight:800}
.mc span:last-child{font-size:11px;color:var(--muted)}

.barlist{display:flex;flex-direction:column;gap:12px;margin-top:12px}
.brow{display:grid;grid-template-columns:1fr 90px;grid-template-areas:"meta val" "track track";gap:4px 10px;align-items:center}
.bmeta{grid-area:meta;display:flex;flex-direction:column;min-width:0}
.bn{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.bt{font-size:11px;color:var(--muted)}
.bval{grid-area:val;text-align:left;font-weight:700;font-size:13px;direction:ltr}
.btrack{grid-area:track;height:8px;background:#eef0f6;border-radius:6px;overflow:hidden}
.btrack span{display:block;height:100%;background:linear-gradient(90deg,#132E75,#1f3f8f);border-radius:6px}

.mixbar{display:flex;height:16px;border-radius:8px;overflow:hidden;margin:12px 0;background:#eef0f6}
.mixbar span{display:block;height:100%}
.mixlegend{display:flex;flex-wrap:wrap;gap:8px 16px}
.mixlegend .lg{font-size:12.5px;color:var(--ink,#1b2130);display:flex;align-items:center;gap:6px}
.mixlegend .dot{width:10px;height:10px;border-radius:50%;display:inline-block}


/* ============ responsive overhaul ============ */
@media(max-width:1100px){
  .g-main{grid-template-columns:1fr}
}
@media(max-width:980px){
  .content{padding:6px 14px 32px}
  .topbar{padding:10px 14px;gap:8px;flex-wrap:nowrap}
  .topbar .title{font-size:16px}
  .range-form{margin-left:0}
  .hero{flex-direction:column;align-items:stretch;text-align:center;padding:20px}
  .hero-pills{justify-content:center}
  .hero-stat{min-width:0}
  .kpis{grid-template-columns:repeat(2,1fr)}
  .cols-2,.cols-3,.g-main{grid-template-columns:1fr}
  /* tables scroll horizontally instead of overflowing */
  .card table{display:block;overflow-x:auto;white-space:nowrap;-webkit-overflow-scrolling:touch}
}
@media(max-width:560px){
  .kpis{grid-template-columns:1fr}
  .mini-counts{grid-template-columns:repeat(2,1fr);row-gap:14px}
  .hero-txt h2{font-size:19px}
  .brow{grid-template-columns:1fr 78px}
}
/* sidebar backdrop + robust off-canvas on mobile */
#burger{display:none}
@media(max-width:980px){
  #burger{display:inline-flex}
  .sidebar{
    position:fixed;top:0;right:0;bottom:0;height:100vh;width:264px;max-width:82vw;
    transform:translateX(100%);transition:transform .25s ease;z-index:60;
    box-shadow:-12px 0 40px rgba(15,18,40,.18);
  }
  .sidebar.open{transform:translateX(0)}
  .sb-backdrop{position:fixed;inset:0;background:rgba(15,18,40,.45);z-index:55;display:none}
  .sb-backdrop.show{display:block}
}

/* ===== entity tables ===== */
.nav-group-label{font-size:11px;font-weight:800;color:var(--muted,#8a92a6);padding:14px 14px 4px;letter-spacing:.04em}
.lnk{color:var(--primary,#132E75);font-weight:700;text-decoration:none}
.lnk:hover{text-decoration:underline}

.etbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:8px 0 14px}
.etinput{padding:8px 10px;border:1px solid var(--line,#e6e8f0);border-radius:9px;font-family:inherit;font-size:13px;background:#fff}
#etSearch{flex:1;min-width:160px}
.etcols{position:relative}
.etcols-menu{position:absolute;top:110%;right:0;z-index:30;background:#fff;border:1px solid var(--line,#e6e8f0);
  border-radius:10px;box-shadow:0 12px 30px rgba(20,24,60,.14);padding:8px;display:none;max-height:260px;overflow:auto;min-width:180px}
.etcols-menu.open{display:block}
.etcols-menu label{display:flex;align-items:center;gap:8px;padding:5px 6px;font-size:13px;cursor:pointer;white-space:nowrap}
.etcols-menu label:hover{background:var(--tint,#f3f4fb);border-radius:6px}

.ettable-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;border-radius:10px}
.ettable{width:100%;border-collapse:collapse;min-width:560px}
.ettable th,.ettable td{padding:10px 12px;text-align:right;border-bottom:1px solid var(--line,#eef0f6);white-space:nowrap}
.ettable thead th{font-size:12px;color:var(--muted,#6b7280);font-weight:800;background:var(--tint,#f7f8fc);position:sticky;top:0}
.ettable th.sortable{cursor:pointer;user-select:none}
.ettable th.sortable:hover{color:var(--primary,#132E75)}
.ettable .sortarrow{font-size:10px;color:var(--primary,#132E75)}
.ettable tbody tr:hover{background:var(--tint,#f7f8fc)}

.etpager{display:flex;align-items:center;gap:10px;margin-top:14px;flex-wrap:wrap;justify-content:flex-end}

@media(max-width:560px){ .ettable{min-width:480px} }

/* experts assignment */
.hidden{display:none}
.assign-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:6px;max-height:320px;overflow:auto;
  border:1px solid var(--line,#eef0f6);border-radius:10px;padding:10px;background:#fafbff}
.assign-item{display:flex;align-items:center;gap:6px;padding:6px 8px;border-radius:8px;font-size:13px;cursor:pointer}
.assign-item:hover{background:#fff}
.assign-item span[dir=ltr]{font-weight:700}
@media(max-width:560px){ .assign-grid{grid-template-columns:1fr 1fr} }

/* impersonation banner */
.imp-exit{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;
  background:#fff7ed!important;border:1px solid #fdba74!important;color:#9a3412!important}
.imp-exit:hover{background:#ffedd5!important}
/* per-account overview (aggregate) */
.acc-overview{display:flex;flex-direction:column;gap:6px;margin-top:8px}
.acc-row{display:grid;grid-template-columns:auto 1fr auto auto;gap:10px;align-items:center;
  padding:9px 10px;border:1px solid var(--line,#eef0f6);border-radius:10px;text-decoration:none;color:inherit;transition:.12s}
.acc-row:hover{background:var(--tint,#f7f8fc);border-color:#c7d2fe}
.acc-row .acc-id{font-weight:800}
.acc-row .acc-nm{color:var(--muted,#6b7280);font-size:12.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.acc-row .acc-sp{font-weight:700;font-size:13px;direction:ltr}

/* public report */
.public-body{background:#f4f6fb;min-height:100vh;margin:0}
.public-top{background:linear-gradient(120deg,#132E75,#132E75);color:#fff;padding:16px 22px;display:flex;align-items:baseline;gap:12px;flex-wrap:wrap}
.public-top .pt-brand{font-weight:800;font-size:18px}
.public-top .pt-tag{opacity:.9;font-size:13px}
.public-main{max-width:1080px;margin:22px auto;padding:0 16px}
.public-foot{max-width:1080px;margin:10px auto 30px;padding:0 16px;color:var(--muted,#8a92a6);font-size:12px;text-align:center}

/* account cards (aggregate overview) */
.acc-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:12px;margin-bottom:18px}
.acc-card{display:block;background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:15px 16px;
  text-decoration:none;color:inherit;transition:.15s;box-shadow:0 1px 2px rgba(15,18,40,.04)}
.acc-card:hover{transform:translateY(-2px);border-color:#c7d2fe;box-shadow:0 12px 26px rgba(19,46,117,.14)}
.acc-card-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:8px}
.acc-card-id{font-weight:800;font-size:14px}
.acc-card-nm{color:var(--muted);font-size:12px;margin-bottom:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.acc-card-cost{font-weight:800;font-size:19px;direction:ltr;text-align:right}
.acc-card-sub{color:var(--muted);font-size:11.5px;margin-top:3px}
/* aggregate summary */
.agg-summary{display:flex;flex-direction:column;gap:2px;margin-top:6px}
.as-row{display:flex;justify-content:space-between;padding:9px 4px;border-bottom:1px dashed var(--line);font-size:13.5px}
.as-row:last-child{border-bottom:0}
.as-row span{color:var(--muted)}
.as-row b{font-weight:800}
/* donut mix */
.mixwrap-donut{display:flex;align-items:center;gap:18px;flex-wrap:wrap;margin-top:8px}
.donut-box{width:150px;height:150px;flex-shrink:0}
.mixlegend{display:flex;flex-direction:column;gap:7px;flex:1;min-width:120px}
.mixlegend .lg{display:flex;align-items:center;gap:8px;font-size:13px}
.mixlegend .lg .dot{width:11px;height:11px;border-radius:3px;flex-shrink:0}
.mixlegend .lg-name{flex:1;color:var(--muted)}
/* mini-counts as links */
.mini-counts .mc{text-decoration:none;color:inherit;transition:.14s;cursor:pointer}
.mini-counts .mc:hover{background:var(--bg);transform:translateY(-1px)}
@media(max-width:560px){ .acc-cards{grid-template-columns:1fr 1fr} .donut-box{width:120px;height:120px} }

/* entity card view */
.etview{display:inline-flex;gap:2px;background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:2px}
.etview .btn{border:0;background:transparent}
.etview .btn.active{background:var(--primary);color:#fff}


/* period-comparison delta badge */
.delta{display:inline-flex;align-items:center;gap:2px;font-size:11.5px;font-weight:700;margin-top:4px;
  padding:1px 7px;border-radius:20px;line-height:1.7}
.delta.up{color:#0f9d58;background:rgba(16,163,74,.10)}
.delta.down{color:#dc2626;background:rgba(220,38,38,.10)}
.delta.neutral{color:#5b6b8c;background:rgba(91,107,140,.10)}
.delta.flat{color:#94a3b8;background:rgba(148,163,184,.12)}
/* insights / anomalies */
.insight-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:10px;margin-top:8px}
.insight{display:flex;gap:11px;align-items:flex-start;padding:11px 13px;border-radius:12px;border:1px solid var(--line);background:var(--bg)}
.insight.bad{border-color:#fecaca;background:#fef2f2}
.insight.warn{border-color:#fde68a;background:#fffbeb}
.insight.info{border-color:#bfdbfe;background:#eff6ff}
.insight-ic{font-size:18px;flex-shrink:0;line-height:1.5}
.insight-title{font-weight:800;font-size:13.5px;margin-bottom:2px}
.insight-detail{font-size:12.5px;color:var(--muted);line-height:1.7}

/* sync-health mini stats */
.mini-stat{display:flex;flex-direction:column;gap:4px;padding:16px 18px}
.mini-stat .ms-lbl{font-size:12px;color:var(--muted)}
.mini-stat .ms-val{font-size:24px;font-weight:800}

/* notification settings form */
.chk-row{display:flex;gap:12px;align-items:flex-start;padding:11px 0;border-bottom:1px solid var(--line)}
.chk-row:last-of-type{border-bottom:0}
.frow{margin:12px 0}
.frow.two{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.frow label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600;color:var(--ink)}
.frow input,.frow select{padding:9px 11px;border:1px solid var(--line);border-radius:9px;background:var(--card);font:inherit;font-size:13.5px}
.frow input:focus,.frow select:focus{outline:2px solid var(--primary);border-color:var(--primary)}
.pill.sm{font-size:10.5px;padding:1px 7px}
@media(max-width:640px){.frow.two{grid-template-columns:1fr}}

/* notification settings: view/edit sections */
.setsec .sec-edit{display:none}
.setsec.editing .sec-view{display:none}
.setsec.editing .sec-edit{display:block}
.vrow{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:10px 0;border-bottom:1px solid var(--line)}
.vrow:last-child{border-bottom:0}
.vlbl{font-size:13px;color:var(--muted);font-weight:600}
.vval{font-size:13.5px;font-weight:700}
.sec-actions{display:flex;gap:8px;margin-top:14px}
.sec-test,.sec-view .sec-test{display:flex;gap:8px;align-items:center;margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.inline-test{margin:0;display:flex;gap:6px;align-items:center}
.ltr-in{text-align:left;direction:ltr}
input.ltr-in::placeholder{text-align:left}

/* SMS token guide + email template editor */
.token-guide{margin-top:12px;padding:12px;border:1px dashed var(--line);border-radius:10px;background:var(--bg)}
.tg-title{font-size:12.5px;font-weight:700;margin-bottom:8px}
.tg-table{width:100%;border-collapse:collapse;font-size:12.5px}
.tg-table th,.tg-table td{border:1px solid var(--line);padding:6px 9px;text-align:center}
.tg-table th{background:var(--card);font-weight:700}
.tg-note{margin-top:9px;font-size:12px;color:var(--muted);line-height:2}
.tg-note code{background:var(--card);padding:3px 8px;border-radius:6px;display:inline-block;margin-top:3px}
.tpl-edit{padding:12px 0;border-bottom:1px solid var(--line)}
.tpl-edit:last-of-type{border-bottom:0}
.tpl-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:6px;flex-wrap:wrap}
.tpl-head code{background:var(--bg);padding:1px 6px;border-radius:5px;font-size:11px}
.frow textarea{padding:9px 11px;border:1px solid var(--line);border-radius:9px;background:var(--card);font:inherit;font-size:13px;resize:vertical;line-height:1.9}
.frow textarea:focus{outline:2px solid var(--primary);border-color:var(--primary)}

/* AI model chips */
.model-chip{display:inline-block;padding:7px 13px;border:1px solid var(--line);border-radius:20px;
  background:var(--bg);font:inherit;font-size:12.5px;cursor:pointer;direction:ltr;transition:.15s}
.model-chip:hover{border-color:var(--primary);background:var(--primary);color:#fff}
.pill.rose.sm{font-size:10.5px;padding:1px 7px}

/* AI analysis panel */
.ai-panel{margin-bottom:18px;border:1px solid var(--line)}
.ai-tabs{display:flex;gap:6px;margin:4px 0 12px}
.ai-tab{padding:7px 16px;border:1px solid var(--line);background:var(--bg);border-radius:20px;font:inherit;font-size:13px;font-weight:700;cursor:pointer;color:var(--muted);transition:.15s}
.ai-tab:hover{border-color:var(--primary)}
.ai-tab.active{background:var(--primary);color:#fff;border-color:var(--primary)}
.ai-body{min-height:60px}
.ai-out{line-height:2.05;font-size:13.5px;white-space:pre-wrap}
.ai-hint,.ai-loading{color:var(--muted);font-size:13px;padding:8px 0}
.ai-loading{display:flex;align-items:center;gap:8px}
.ai-loading::before{content:"";width:14px;height:14px;border:2px solid var(--line);border-top-color:var(--primary);border-radius:50%;animation:aispin .7s linear infinite}
@keyframes aispin{to{transform:rotate(360deg)}}
.ai-err{color:#dc2626;font-size:13px;padding:8px 0}
.ai-badge{display:inline-block;margin-top:10px;font-size:11px;font-weight:700;color:#2f7d57;background:rgba(16,163,74,.1);padding:2px 9px;border-radius:20px}
.ai-chat{margin-top:14px;border-top:1px dashed var(--line);padding-top:12px}
.ai-chat-log{display:flex;flex-direction:column;gap:8px;max-height:260px;overflow-y:auto;margin-bottom:10px}
.ai-chat-log:empty{display:none}
.ai-msg{padding:8px 12px;border-radius:12px;font-size:13px;line-height:1.9;max-width:88%}
.ai-msg.user{align-self:flex-start;background:var(--primary);color:#fff}
.ai-msg.bot{align-self:flex-end;background:var(--bg);border:1px solid var(--line)}
.ai-chat-row{display:flex;gap:8px}
.ai-chat-row input{flex:1;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:var(--card);font:inherit;font-size:13.5px}
.ai-chat-row input:focus{outline:2px solid var(--primary);border-color:var(--primary)}

/* AI tool message (test/models AJAX) */
.ai-tool-msg{font-size:13px;font-weight:600}
.ai-tool-msg.busy{color:var(--muted)}
.ai-tool-msg.ok{color:#2f7d57}
.ai-tool-msg.err{color:#dc2626}

/* ===== Floating gamified AI chat ===== */
.ai-fab{position:fixed;bottom:24px;left:24px;width:60px;height:60px;border-radius:50%;
  background:linear-gradient(135deg,#132E75,#1f3f8f 55%,#2a4ea0);color:#fff;display:flex;align-items:center;justify-content:center;
  cursor:pointer;box-shadow:0 10px 30px rgba(19,46,117,.45);z-index:900;transition:transform .2s,opacity .2s;border:2px solid rgba(255,255,255,.25)}
.ai-fab:hover{transform:translateY(-3px) scale(1.05)}
.ai-fab.hidden{opacity:0;pointer-events:none;transform:scale(.5)}
.ai-fab-ic{font-size:26px;line-height:1;filter:drop-shadow(0 2px 3px rgba(0,0,0,.2))}
.ai-fab-pulse{position:absolute;inset:0;border-radius:50%;border:2px solid #1f3f8f;animation:aipulse 2s ease-out infinite}
@keyframes aipulse{0%{transform:scale(1);opacity:.7}100%{transform:scale(1.6);opacity:0}}

.ai-backdrop{position:fixed;inset:0;background:rgba(15,18,40,.4);z-index:900;opacity:0;pointer-events:none;transition:.28s}
.ai-backdrop.show{opacity:1;pointer-events:auto}
.ai-dock{position:fixed;top:0;bottom:0;left:0;height:100vh;width:420px;max-width:92vw;
  background:var(--card);border-inline-end:1px solid var(--line);border-radius:0 22px 22px 0;box-shadow:24px 0 60px rgba(0,0,0,.22);
  z-index:901;display:flex;flex-direction:column;overflow:hidden;transform:translateX(-100%);pointer-events:none;transition:transform .3s cubic-bezier(.2,.9,.3,1)}
.ai-dock.show{transform:translateX(0);pointer-events:auto}
.ai-dock-head{background:linear-gradient(135deg,#132E75,#1f3f8f 55%,#2a4ea0);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between}
.ai-dock-actions{display:flex;align-items:center;gap:8px}
.ai-dock-title{display:flex;align-items:center;gap:10px}
.ai-dock-bot{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;font-size:20px}
.ai-dock-title b{font-size:14.5px;display:block}
.ai-dock-sub{font-size:11.5px;opacity:.85}
.ai-dock-x{background:rgba(255,255,255,.15);border:0;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:14px;transition:.15s}
.ai-dock-x:hover{background:rgba(255,255,255,.3)}
.ai-dock-log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--bg)}
.ai-dock-log .ai-msg{max-width:85%;padding:10px 14px;border-radius:16px;font-size:13px;line-height:2;white-space:pre-wrap;animation:aimsgin .25s ease}
@keyframes aimsgin{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.ai-dock-log .ai-msg.bot{align-self:flex-start;background:var(--card);border:1px solid var(--line);border-bottom-right-radius:4px}
.ai-dock-log .ai-msg.user{align-self:flex-end;background:linear-gradient(135deg,#132E75,#1f3f8f);color:#fff;border-bottom-left-radius:4px}
.ai-dock-log .ai-msg.typing{display:flex;gap:4px;align-items:center}
.ai-dock-log .ai-msg.typing span{width:7px;height:7px;border-radius:50%;background:var(--muted);animation:aitype 1s infinite}
.ai-dock-log .ai-msg.typing span:nth-child(2){animation-delay:.2s}
.ai-dock-log .ai-msg.typing span:nth-child(3){animation-delay:.4s}
@keyframes aitype{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}
.ai-dock-chips{display:flex;flex-wrap:wrap;gap:6px;padding:0 16px 10px;background:var(--bg)}
.ai-suggest{font-size:12px;padding:6px 12px;border:1px solid var(--line);border-radius:16px;background:var(--card);cursor:pointer;color:var(--muted);transition:.15s}
.ai-suggest:hover{border-color:#1f3f8f;color:#1f3f8f}
.ai-dock-foot{border-top:1px solid var(--line);background:var(--card)}
.ai-dock-row{display:flex;gap:8px;padding:12px 14px 8px}
.ai-dock-row input{flex:1;padding:11px 14px;border:1px solid var(--line);border-radius:24px;background:var(--bg);font:inherit;font-size:13.5px}
.ai-dock-row input:focus{outline:2px solid #1f3f8f;border-color:#1f3f8f}
.ai-dock-send{width:44px;height:44px;border-radius:50%;border:0;background:linear-gradient(135deg,#132E75,#1f3f8f);color:#fff;cursor:pointer;font-size:16px;transition:.15s;flex-shrink:0}
.ai-dock-send:hover{transform:scale(1.08)}
.ai-dock-disclaimer{font-size:11px;line-height:1.7;color:var(--muted);padding:0 16px 12px;text-align:center}
.ai-info-link{background:none;border:0;color:#1f3f8f;cursor:pointer;font:inherit;font-size:11px;font-weight:700;padding:0;margin-inline-start:2px;text-decoration:underline}
.ai-info-link:hover{color:#132E75}

/* AI info/disclaimer modal */
.ai-modal{position:fixed;inset:0;z-index:1000;display:flex;align-items:center;justify-content:center;padding:18px;
  background:rgba(15,18,40,.5);opacity:0;pointer-events:none;transition:.22s}
.ai-modal.show{opacity:1;pointer-events:auto}
.ai-modal-box{background:var(--card);border-radius:18px;box-shadow:0 30px 70px rgba(0,0,0,.3);width:min(520px,100%);max-height:88vh;
  display:flex;flex-direction:column;overflow:hidden;transform:translateY(14px) scale(.98);transition:.24s cubic-bezier(.2,.9,.3,1)}
.ai-modal.show .ai-modal-box{transform:none}
.ai-modal-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:16px 20px;border-bottom:1px solid var(--line)}
.ai-modal-head h3{margin:0;font-size:15.5px;color:var(--primary);display:flex;align-items:center;gap:8px}
.ai-modal-x{background:var(--primary-soft);border:0;color:var(--primary);width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:14px;flex-shrink:0;transition:.15s}
.ai-modal-x:hover{background:var(--line)}
.ai-modal-body{padding:18px 20px;overflow-y:auto;font-size:13px;line-height:2}
.ai-modal-body p{margin:0 0 10px}
.ai-modal-body ul{margin:0 0 12px;padding-inline-start:20px;display:flex;flex-direction:column;gap:8px}
.ai-modal-body li{line-height:1.9}
.ai-modal-note{background:var(--primary-soft);color:var(--primary);border-radius:12px;padding:10px 14px;font-size:12.5px;font-weight:600}
.ai-modal-foot{padding:14px 20px;border-top:1px solid var(--line);display:flex;justify-content:flex-end}
@media(max-width:480px){.ai-dock{width:100%;max-width:100%;border-radius:0}.ai-fab{left:16px;bottom:16px}}

/* ===== Entity cards (mockup style) ===== */
.etcards{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:14px}
.etcard{display:block;background:var(--surface);border:1px solid var(--line);border-radius:18px;
  padding:22px 22px 18px;box-shadow:0 1px 3px rgba(19,46,117,.05);transition:.18s;color:inherit;text-decoration:none}
a.etcard:hover{transform:translateY(-3px);border-color:var(--primary);box-shadow:0 16px 34px rgba(19,46,117,.12)}
.etcard-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:14px}
.etcard-type{display:flex;align-items:center;gap:9px;font-weight:700;font-size:15px;color:var(--primary)}
.etcard-ic{width:30px;height:30px;border-radius:8px;background:#e9ecef;color:#5b6478;
  display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0}
.etcard-id{font-size:12.5px;color:#9aa3b2;font-weight:600;letter-spacing:.3px}
.etcard-name-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px}
.etcard-name{font-family:'alisi',sans-serif;font-weight:800;font-size:19px;color:#1b2a5b;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}
.etcard-status{display:flex;align-items:center;gap:9px;flex-shrink:0}
.etcard-status-lbl{font-size:14px;font-weight:600;color:var(--primary)}
.etcard-toggle{width:42px;height:23px;border-radius:99px;background:#d7dbe3;position:relative;transition:.2s;flex-shrink:0}
.etcard-toggle.on{background:var(--primary)}
.etcard-toggle span{position:absolute;top:3px;right:3px;width:17px;height:17px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 2px rgba(0,0,0,.2)}
.etcard-toggle.on span{right:auto;left:3px}
.etcard-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;border-top:1px solid var(--line);padding-top:18px}
.etcard-m{display:flex;flex-direction:column;gap:5px;text-align:center}
.etcard-m b{font-family:'alisi',sans-serif;font-weight:800;font-size:17px;color:var(--primary);direction:ltr}
.etcard-m span{font-size:12.5px;color:#8c8c8c}
@media(max-width:980px){.etcards{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.etcards{grid-template-columns:1fr}.etcard-metrics{grid-template-columns:repeat(4,1fr)}}


/* ===== Traffic-quality / FraudGuard ===== */
.fg-top{display:grid;grid-template-columns:1.2fr 1fr 1fr;gap:16px;margin-top:4px}
.fg-gauge{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:26px 18px;position:relative;overflow:hidden}
.fg-gauge::before{content:"";position:absolute;inset:0;opacity:.05;background:currentColor}
.fg-score{font-family:'alisi',sans-serif;font-size:54px;font-weight:800;line-height:1;color:var(--primary)}
.fg-score-lbl{font-size:13.5px;color:var(--muted);margin-top:8px}
.fg-level{margin-top:12px;font-size:13px}
.fg-gauge.fg-ok .fg-score{color:#2f7d57}.fg-gauge.fg-ok{color:#2f7d57}
.fg-gauge.fg-mid .fg-score{color:#9a6b00}.fg-gauge.fg-mid{color:#9a6b00}
.fg-gauge.fg-high .fg-score{color:#b86a1f}.fg-gauge.fg-high{color:#b86a1f}
.fg-gauge.fg-crit .fg-score{color:#b23a48}.fg-gauge.fg-crit{color:#b23a48}
.fg-stat{display:flex;flex-direction:column;align-items:flex-start;gap:6px;padding:22px}
.fg-stat-ic{width:38px;height:38px;border-radius:10px;background:var(--primary-soft);color:var(--primary);display:flex;align-items:center;justify-content:center;font-size:20px}
.fg-stat-v{font-family:'alisi',sans-serif;font-size:24px;font-weight:800;color:var(--ink);margin-top:6px}
.fg-stat-l{font-size:12.5px;color:var(--muted)}
.fg-list{display:flex;flex-direction:column;gap:10px;margin-top:8px}
.fg-item{display:flex;gap:0;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:var(--surface)}
.fg-item-bar{width:5px;flex-shrink:0;background:var(--muted)}
.fg-item-bar.fg-crit{background:#b23a48}.fg-item-bar.fg-high{background:#b86a1f}.fg-item-bar.fg-mid{background:#9a6b00}
.fg-item-body{flex:1;padding:13px 16px;min-width:0}
.fg-item-top{display:flex;align-items:center;gap:10px;margin-bottom:7px;flex-wrap:wrap}
.fg-kind{font-size:12px;font-weight:700;color:var(--primary);background:var(--primary-soft);padding:3px 10px;border-radius:20px;white-space:nowrap}
.fg-term{font-weight:700;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fg-reasons{display:flex;flex-wrap:wrap;gap:6px 14px}
.fg-reason{font-size:12.5px;color:#8c8c8c}
.fg-item-metrics{display:flex;gap:18px;align-items:center;padding:13px 18px;border-right:1px solid var(--line);flex-shrink:0}
.fg-item-metrics>div{display:flex;flex-direction:column;align-items:center;gap:2px}
.fg-item-metrics b{font-size:14px;font-weight:800;color:var(--ink);direction:ltr}
.fg-item-metrics span{font-size:11px;color:var(--muted)}
.fg-pill{display:inline-block;font-weight:700;font-size:13px;padding:3px 12px;border-radius:20px;background:var(--primary-soft);color:var(--primary)}
.fg-pill.fg-ok{background:#e6f1ec;color:#2f7d57}.fg-pill.fg-mid{background:#f4eede;color:#9a6b00}
.fg-pill.fg-high{background:#f6ece2;color:#b86a1f}.fg-pill.fg-crit{background:#f6e7e9;color:#b23a48}
/* dashboard mini card */
.fg-mini{display:flex;align-items:center;gap:14px;text-decoration:none;color:inherit}
.fg-mini-score{font-family:'alisi',sans-serif;font-size:34px;font-weight:800;line-height:1}
@media(max-width:820px){.fg-top{grid-template-columns:1fr}.fg-item{flex-direction:column}.fg-item-metrics{border-right:0;border-top:1px solid var(--line);justify-content:space-around;width:100%}}

/* ===== Info tooltip (formula explainer) ===== */
.info-dot{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;margin-right:5px;
  color:var(--muted);cursor:help;font-size:14px;position:relative;vertical-align:middle;transition:color .15s;outline:none}
.info-dot:hover,.info-dot:focus{color:var(--primary)}
.info-dot::after{content:attr(data-tip);position:absolute;z-index:50;bottom:135%;right:50%;transform:translateX(50%) translateY(6px);
  background:#1a1d24;color:#fff;font-size:12px;font-weight:500;line-height:1.7;padding:9px 12px;border-radius:10px;
  width:max-content;max-width:240px;text-align:right;white-space:normal;opacity:0;pointer-events:none;transition:.18s;
  box-shadow:0 10px 30px rgba(0,0,0,.22)}
.info-dot::before{content:"";position:absolute;z-index:50;bottom:135%;right:50%;transform:translateX(50%) translateY(6px);
  border:6px solid transparent;border-top-color:#1a1d24;margin-bottom:-6px;opacity:0;transition:.18s}
.info-dot:hover::after,.info-dot:focus::after,.info-dot:hover::before,.info-dot:focus::before{opacity:1;transform:translateX(50%) translateY(0)}
.info-left::after,.info-left::before{right:auto;left:0;transform:translateX(0) translateY(6px)}
.info-left:hover::after,.info-left:focus::after,.info-left:hover::before,.info-left:focus::before{transform:translateX(0) translateY(0)}

/* ===== Dashboard gamification / animations ===== */
@keyframes fadeUp{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}
@keyframes popIn{0%{opacity:0;transform:scale(.9)}60%{transform:scale(1.02)}100%{opacity:1;transform:scale(1)}}
@keyframes shimmer{0%{background-position:-200% 0}100%{background-position:200% 0}}
.reveal{animation:fadeUp .55s cubic-bezier(.2,.8,.25,1) both}
.reveal:nth-child(1){animation-delay:.02s}.reveal:nth-child(2){animation-delay:.09s}
.reveal:nth-child(3){animation-delay:.16s}.reveal:nth-child(4){animation-delay:.23s}
.reveal:nth-child(5){animation-delay:.30s}.reveal:nth-child(6){animation-delay:.37s}
.kpis .kpi{animation:popIn .5s cubic-bezier(.2,.8,.25,1) both}
.kpis .kpi:nth-child(1){animation-delay:.05s}.kpis .kpi:nth-child(2){animation-delay:.13s}
.kpis .kpi:nth-child(3){animation-delay:.21s}.kpis .kpi:nth-child(4){animation-delay:.29s}
.kpi{transition:transform .2s,box-shadow .2s}
.kpi:hover{transform:translateY(-4px);box-shadow:0 16px 34px rgba(19,46,117,.13)}
.kpi .val{font-family:'alisi',sans-serif}
/* count-up: keep layout stable */
[data-count]{font-variant-numeric:tabular-nums}
/* hero subtle shine */
.welcome,.hero{position:relative;overflow:hidden}
.welcome::after,.hero::after{content:"";position:absolute;inset:0;background:linear-gradient(110deg,transparent 30%,rgba(255,255,255,.13) 50%,transparent 70%);background-size:200% 100%;animation:shimmer 4.5s ease-in-out infinite;pointer-events:none}
/* fraud mini ring pulse */
.fg-mini-score{animation:popIn .6s cubic-bezier(.2,.8,.25,1) both}
@media (prefers-reduced-motion: reduce){.reveal,.kpis .kpi,.fg-mini-score{animation:none}.welcome::after,.hero::after{animation:none}}

/* ===== Conversion-tracking badge ===== */
.fg-track{display:flex;align-items:flex-start;gap:13px;padding:16px 18px;border-radius:14px;margin:0 0 16px;border:1px solid var(--line);background:var(--surface)}
.fg-track-ic{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.fg-track-t{font-weight:700;font-size:15px;margin-bottom:3px}
.fg-track-n{font-size:13px;color:var(--muted);line-height:1.7}
.fg-track-ok{background:#f0f7f3;border-color:#cfe6da}.fg-track-ok .fg-track-ic{background:#e6f1ec;color:#2f7d57}.fg-track-ok .fg-track-t{color:#2f7d57}
.fg-track-mid{background:#faf6ec;border-color:#ece1c6}.fg-track-mid .fg-track-ic{background:#f4eede;color:#9a6b00}.fg-track-mid .fg-track-t{color:#9a6b00}
.fg-track-muted{background:#f5f6f8;border-color:#e6e8ee}.fg-track-muted .fg-track-ic{background:#eceef2;color:#5b6478}.fg-track-muted .fg-track-t{color:#42485a}
.fg-tdot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-left:7px;vertical-align:middle;background:var(--muted)}
.fg-tdot-ok{background:#2f7d57}.fg-tdot-mid{background:#9a6b00}.fg-tdot-muted{background:#9aa3b2}

/* clickable card affordance */
a.etcard{cursor:pointer;position:relative}
a.etcard::after{content:"مشاهده جزئیات";position:absolute;bottom:12px;left:18px;font-size:11px;color:var(--primary);opacity:0;transform:translateY(4px);transition:.18s;font-weight:700}
a.etcard:hover::after{opacity:.85;transform:translateY(0)}
a.etcard:hover{transform:translateY(-4px);border-color:var(--primary);box-shadow:0 18px 38px rgba(19,46,117,.15)}
div.etcard{cursor:default}


/* fg-stat icon tones (Google invalid-click) */
.fg-ic-ok{background:#e6f1ec!important;color:#2f7d57!important}
.fg-ic-mid{background:#f4eede!important;color:#9a6b00!important}
.fg-ic-crit{background:#f6e7e9!important;color:#b23a48!important}

/* explanatory note box */
.note-box{display:flex;gap:11px;align-items:flex-start;background:var(--primary-soft);border:1px solid #d6def0;
  border-radius:12px;padding:13px 16px;margin:14px 0 4px;font-size:13.5px;line-height:1.8;color:#2c3a63}
.note-box .ti{font-size:19px;color:var(--primary);flex-shrink:0;margin-top:1px}

/* two-segment balance bar (spent=green, remaining=red) */
.bar2{display:flex;height:14px;border-radius:99px;overflow:hidden;background:#eef0f4;margin:6px 0}
.bar2-spent{background:#2f7d57;height:100%}
.bar2-remain{background:#d65a68;height:100%}
.bar2-legend{display:flex;gap:18px;font-size:12.5px;color:var(--muted);margin-top:8px;flex-wrap:wrap}
.bar2-legend .dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-left:5px;vertical-align:middle}
.dot-spent{background:#2f7d57}.dot-remain{background:#d65a68}

/* searchable account combobox */
.acct-combo{position:relative;min-width:280px}
.acct-combo-input{width:100%;padding:8px 12px;border:1px solid var(--line);border-radius:10px;font-family:inherit;font-size:13px;background:var(--surface);color:var(--ink)}
.acct-combo-input:focus{outline:none;border-color:var(--primary)}
.acct-combo-list{position:absolute;top:calc(100% + 4px);right:0;left:0;max-height:340px;overflow-y:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:0 16px 40px rgba(19,46,117,.16);z-index:60;padding:6px}
.acct-combo-item{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;cursor:pointer;font-size:13px;transition:.12s}
.acct-combo-item:hover{background:var(--primary-soft)}
.acct-combo-id{font-weight:700;color:var(--primary);white-space:nowrap}
.acct-combo-name{color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}
.acct-combo-cur{font-size:11px;color:var(--muted);background:var(--bg);padding:2px 8px;border-radius:20px;white-space:nowrap}
.acct-combo-empty{padding:12px;text-align:center;color:var(--muted);font-size:13px}

/* دکمهٔ پاک‌کردن (×) روی اینپوت‌های سرچ */
.clr-wrap{position:relative;display:inline-block}
.clr-wrap-block{display:block;width:100%}
.clr-wrap-grow{position:relative;display:block}
.clr-pad{padding-inline-end:2rem !important}
.clr-btn{position:absolute;inset-inline-end:8px;top:50%;transform:translateY(-50%);width:20px;height:20px;display:none;align-items:center;justify-content:center;padding:0;border:0;border-radius:50%;background:var(--line,#e6e8f0);color:var(--muted,#64748b);font-size:15px;line-height:1;cursor:pointer;z-index:5;transition:.12s}
.clr-btn:hover{background:var(--error-500,#ef4444);color:#fff}

/* دکمهٔ کپیِ شناسهٔ مشتری (ارقامِ ASCII برای گوگل‌ادز) */
.copy-id{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;padding:0;margin-inline-start:6px;border:0;border-radius:6px;background:transparent;color:var(--muted,#94a3b8);cursor:pointer;vertical-align:middle;transition:.12s}
.copy-id:hover{background:var(--brand-50,#eef2ff);color:var(--brand-600,#4f46e5)}
.copy-id--ok{color:var(--success-600,#16a34a)!important;background:var(--success-50,#f0fdf4)!important}
.dark .copy-id:hover{background:rgba(99,102,241,.15)}
.dark .copy-id--ok{background:rgba(34,197,94,.15)!important}

/* grid-filter: تقویمِ شمسیِ popup */
.gf-cal{position:absolute;z-index:70;width:252px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:0 16px 40px rgba(19,46,117,.16);padding:10px;font-family:inherit;direction:rtl}
.gf-cal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}
.gf-cal-title{font-weight:700;font-size:13px;color:var(--ink)}
.gf-cal-nav{width:28px;height:28px;border:0;border-radius:8px;background:transparent;color:var(--muted);font-size:18px;cursor:pointer;line-height:1}
.gf-cal-nav:hover{background:var(--primary-soft);color:var(--primary)}
.gf-cal-wd{display:grid;grid-template-columns:repeat(7,1fr);gap:2px;margin-bottom:4px}
.gf-cal-wd span{text-align:center;font-size:11px;color:var(--muted);padding:4px 0}
.gf-cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:2px}
.gf-cal-empty{height:30px}
.gf-cal-day{height:30px;border:0;border-radius:8px;background:transparent;color:var(--ink);font-size:12px;font-family:inherit;cursor:pointer;transition:.12s}
.gf-cal-day:hover{background:var(--primary-soft)}
.gf-cal-today{box-shadow:inset 0 0 0 1px var(--primary)}
.gf-cal-sel{background:var(--primary);color:#fff}
.gf-cal-sel:hover{background:var(--primary)}
.gf-cal-foot{display:flex;justify-content:space-between;margin-top:8px;padding-top:8px;border-top:1px solid var(--line)}
.gf-cal-foot button{border:0;background:transparent;font-family:inherit;font-size:12px;cursor:pointer;padding:4px 8px;border-radius:6px}
.gf-cal-clear{color:var(--danger,#e02424)}
.gf-cal-today-btn{color:var(--primary)}
.gf-cal-foot button:hover{background:var(--bg)}
.gf-daterange{display:flex;align-items:center;gap:6px}
.gf-daterange .tw-input{min-width:120px;cursor:pointer}

/* ticket «related order» 2-line picker */
.tk-ord{position:relative}
.tk-ord-toggle{display:flex;align-items:center;justify-content:space-between;width:100%;text-align:right;cursor:pointer}
.tk-ord-toggle::after{content:"";width:8px;height:8px;border-inline-start:2px solid var(--muted);border-bottom:2px solid var(--muted);transform:rotate(-45deg);margin-inline-start:8px;flex:none}
.tk-ord-item{display:block;padding:9px 12px;border-radius:8px;cursor:pointer;transition:.12s}
.tk-ord-item:hover{background:var(--primary-soft)}
.tk-ord-item .l1{font-weight:700;color:var(--ink);font-size:13px}
.tk-ord-item .l2{font-size:11px;color:var(--muted);margin-top:2px}

/* charge page: segment toggle, modal, chips */
.seg-toggle{display:flex;gap:0;border:1px solid var(--line);border-radius:10px;overflow:hidden;width:fit-content}
.seg-opt{padding:9px 18px;cursor:pointer;font-size:13.5px;font-weight:600;color:var(--muted);transition:.15s;display:flex;align-items:center;gap:6px}
.seg-opt input{display:none}
.seg-opt.active{background:var(--primary);color:#fff}
.seg-opt:not(.active):hover{background:var(--primary-soft)}
.chip{display:inline-block;font-size:12px;font-weight:700;padding:2px 11px;border-radius:20px}
.chip-green{background:#e6f1ec;color:#2f7d57}.chip-red{background:#f6e7e9;color:#d65a68}
.chip-amber{background:#fbf0d9;color:#a5761a}.chip-muted{background:var(--bg);color:var(--muted)}
.modal-overlay{position:fixed;inset:0;background:rgba(20,25,40,.5);backdrop-filter:blur(2px);z-index:200;align-items:center;justify-content:center;display:flex}
.modal-box{background:var(--surface);border-radius:18px;padding:26px;width:min(440px,92vw);box-shadow:0 30px 80px rgba(0,0,0,.3);animation:popIn .25s cubic-bezier(.2,.8,.25,1) both}
.modal-box h3{display:flex;align-items:center;gap:8px;font-size:17px}
.modal-body{margin:8px 0 18px}
.modal-row{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid var(--line);font-size:14px}
.modal-row span{color:var(--muted)}
.modal-note{margin-top:12px;font-size:12.5px;color:var(--muted);line-height:1.8;background:var(--bg);padding:10px 12px;border-radius:10px}
.modal-actions{display:flex;gap:10px;justify-content:flex-end}
.btn.ghost{background:transparent;border:1px solid var(--line);color:var(--ink)}
.btn.ghost:hover{background:var(--bg)}

/* custom date range with Jalali display */
.custom-range{gap:10px;align-items:flex-end}
.cr-field{display:flex;flex-direction:column;gap:3px}
.cr-field label{font-size:11px;color:var(--muted);font-weight:600}
.cr-field input[type=date]{padding:6px 8px;border:1px solid var(--line);border-radius:8px;font-family:inherit;font-size:12px}
.cr-jalali{font-size:10.5px;color:var(--primary);font-weight:600}

/* ===== ui.js — دراپ‌داون قابل‌جستجو + جستجوی همه‌ستونهٔ جدول ===== */
.ui-ssel{position:relative;display:inline-block;width:100%}
.ui-ssel-native{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}
.ui-ssel-input{width:100%;padding:8px 12px;border:1px solid var(--line);border-radius:10px;font-family:inherit;font-size:13px;background:var(--surface);color:var(--ink);cursor:pointer}
.ui-ssel-input:focus{outline:none;border-color:var(--primary)}
.ui-ssel-list{position:absolute;top:calc(100% + 4px);right:0;left:0;max-height:300px;overflow-y:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:0 16px 40px rgba(19,46,117,.16);z-index:70;padding:6px}
.ui-ssel-item{padding:9px 12px;border-radius:8px;cursor:pointer;font-size:13px;transition:.12s;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ui-ssel-item:hover{background:var(--primary-soft)}
.ui-ssel-item.sel{color:var(--primary);font-weight:700}
.ui-tfilter{margin:0 0 10px}
.ui-tfilter input{width:100%;max-width:320px;padding:8px 12px;border:1px solid var(--line);border-radius:10px;font-family:inherit;font-size:13px;background:var(--surface);color:var(--ink)}
.ui-tfilter input:focus{outline:none;border-color:var(--primary)}

/* ===== کاربران سیستم: گرید + آفکانواس + مالتی‌سلکت ===== */
.users-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px}
.user-card{display:flex;align-items:center;gap:11px;text-align:right;width:100%;cursor:pointer;
  background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:13px 14px;transition:.14s;font-family:inherit}
.user-card:hover{border-color:var(--primary);box-shadow:0 10px 26px rgba(19,46,117,.10);transform:translateY(-1px)}
.uc-av{flex:0 0 40px;width:40px;height:40px;border-radius:12px;background:var(--primary-soft);color:var(--primary);
  display:grid;place-items:center;font-size:19px}
.uc-meta{display:flex;flex-direction:column;gap:1px;min-width:0;flex:1}
.uc-meta b{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.uc-meta .sub{font-size:11.5px}
.uc-tags{display:flex;flex-direction:column;gap:5px;align-items:flex-end;flex:0 0 auto}
.uc-tags .pill{font-size:10.5px;padding:2px 8px}

.oc-back{position:fixed;inset:0;background:rgba(15,23,42,.42);opacity:0;visibility:hidden;transition:.2s;z-index:80}
.oc-back.show{opacity:1;visibility:visible}
.oc{position:fixed;top:0;left:0;height:100%;width:480px;max-width:92vw;background:var(--surface);
  box-shadow:0 0 60px rgba(19,46,117,.25);transform:translateX(-100%);transition:transform .24s ease;z-index:81;
  display:flex;flex-direction:column}
.oc.open{transform:translateX(0)}
.oc-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;padding:18px 20px;border-bottom:1px solid var(--line)}
.oc-head h3{font-size:17px}
.oc-body{padding:16px 20px;overflow-y:auto;flex:1}
.oc-sec{padding:14px;border:1px solid var(--line);border-radius:13px;margin-bottom:14px;background:var(--bg)}
.oc-sec-t{font-size:13px;font-weight:800;color:var(--ink);margin-bottom:10px}
.oc-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.access-modes{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}
.access-modes label{display:flex;align-items:center;gap:8px;font-size:13px;cursor:pointer;
  padding:9px 11px;border:1px solid var(--line);border-radius:11px;background:var(--surface)}
.access-modes input{accent-color:var(--primary)}

.ms{border:1px solid var(--line);border-radius:12px;background:var(--surface);overflow:hidden;transition:.15s}
.ms.disabled{opacity:.45;pointer-events:none;filter:grayscale(.3)}
.ms-head{display:flex;gap:7px;align-items:center;flex-wrap:wrap;padding:9px 10px;border-bottom:1px solid var(--line);background:var(--bg)}
.ms-search{flex:1;min-width:120px}
.ms-count{font-size:11.5px;color:var(--primary);font-weight:700;margin-inline-start:auto}
.ms-list{max-height:360px;overflow-y:auto;padding:6px}
.ms-item{display:flex;align-items:center;gap:8px;padding:7px 9px;border-radius:9px;font-size:13px;cursor:pointer}
.ms-item:hover{background:var(--primary-soft)}
.ms-item input{accent-color:var(--primary)}
.ms-item span[dir=ltr]{font-weight:700}
.oc-foot{position:sticky;bottom:0;padding:12px 0 2px;background:linear-gradient(transparent,var(--surface) 40%)}
@media(max-width:560px){ .oc{width:100%;max-width:100%} .users-grid{grid-template-columns:1fr} }

/* ===== Wallet ===== */
.wallet-cards{display:flex;flex-wrap:wrap;gap:12px}
.wallet-card{position:relative;flex:1;min-width:150px;padding:16px 18px;border:1px solid var(--line);border-radius:var(--radius);background:linear-gradient(135deg,var(--primary-soft),var(--surface))}
.wallet-card .wc-cur{font-size:13px;color:var(--muted);font-weight:700}
.wallet-card .wc-bal{font-size:26px;font-weight:800;color:var(--primary);margin:6px 0 2px;direction:ltr;text-align:right}
.wallet-card .wc-bal.neg{color:#d65a68}
.wallet-card .wc-unit{font-size:12px;color:var(--muted)}
.wallet-card--off{background:var(--bg);opacity:.6;filter:grayscale(.35)}
.wallet-card--off .wc-bal{color:var(--muted)}
.wallet-badge{position:absolute;top:10px;left:10px;font-size:10.5px;font-weight:700;color:var(--muted);background:var(--line);border-radius:999px;padding:2px 8px}

/* ===== Tickets (two-pane) ===== */
.tk-app{display:grid;grid-template-columns:340px 1fr;gap:16px;align-items:start}

/* --- پنل فهرست --- */
.tk-list{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);
  border-radius:var(--radius);overflow:hidden;max-height:calc(100vh - 150px)}
.tk-list-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--line)}
.tk-list-head h3{font-size:15px;margin:0}
.tk-new-btn{height:34px;padding:0 14px 0 12px;border-radius:10px;border:1px solid transparent;background:var(--primary);color:#fff;
  display:inline-flex;align-items:center;gap:7px;cursor:pointer;font-size:13px;font-weight:800;font-family:inherit;transition:.15s;white-space:nowrap}
.tk-new-btn svg{width:18px;height:18px}
.tk-new-btn:hover{filter:brightness(1.08)}
.tk-new-form{padding:14px 16px;border-bottom:1px solid var(--line);background:var(--bg)}
.tk-new-form .field{margin-bottom:10px}
.tk-new-form input,.tk-new-form textarea,.tk-new-form select{width:100%;padding:9px 10px;border:1px solid var(--line);
  border-radius:9px;font-family:inherit;font-size:13px;background:var(--surface);color:var(--ink)}
.tk-new-form textarea{resize:vertical}
.tk-list-note{padding:14px 16px;color:var(--muted);font-size:12.5px;border-bottom:1px solid var(--line)}
.tk-filters{padding:10px 12px;border-bottom:1px solid var(--line)}
.tk-list-body{overflow-y:auto;flex:1}
.tk-list-empty{padding:26px 16px;text-align:center;color:var(--muted);font-size:13px}

.tk-li{display:block;padding:12px 15px;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink);
  border-inline-start:3px solid transparent;transition:.12s}
.tk-li:hover{background:var(--bg)}
.tk-li.active{background:var(--primary-soft);border-inline-start-color:var(--primary)}
.tk-li-top{display:flex;align-items:center;gap:8px;justify-content:space-between}
.tk-li-title{font-size:13.5px;font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1;min-width:0}
.tk-li-top .chip{flex:0 0 auto;font-size:10px;padding:2px 8px}
.tk-li-sub{font-size:11.5px;color:var(--muted);margin-top:4px}
.tk-li-snip{font-size:12px;color:var(--muted);margin-top:5px;line-height:1.7;
  display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}
.tk-li-foot{display:flex;align-items:center;gap:8px;margin-top:7px;font-size:10.5px;color:var(--muted)}
.tk-li-time{margin-inline-start:auto}
.tk-li-new{font-size:10px;font-weight:800;color:var(--primary);background:var(--primary-soft);padding:1px 7px;border-radius:20px}
.tk-li-new.amber{color:#a8791b;background:#fff3d6}

/* --- پنل گفتگو --- */
.tk-pane{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);
  border-radius:var(--radius);overflow:hidden;min-height:460px}
.tk-placeholder{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;
  color:var(--muted);padding:60px 20px;text-align:center}
.tk-placeholder .ti{font-size:46px;opacity:.45}
.tk-placeholder p{font-size:13.5px;max-width:280px;line-height:1.9}
.tk-pane-head{display:flex;align-items:flex-start;gap:12px;padding:14px 18px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.tk-back{display:none;flex:0 0 auto;width:34px;height:34px;border-radius:9px;border:1px solid var(--line);
  align-items:center;justify-content:center;color:var(--muted);text-decoration:none;font-size:16px}
.tk-pane-title{min-width:0;flex:1}
.tk-pane-title h3{font-size:16px;margin:0 0 8px;line-height:1.5}
.tk-pane-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.tk-pane-meta .sub{font-size:12px;color:var(--muted)}
.tk-pane-meta .sub b{color:var(--ink)}
.tk-people{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 8px}
.tk-person{display:inline-flex;align-items:center;gap:8px;padding:5px 10px 5px 6px;border:1px solid var(--line);
  border-radius:999px;background:var(--bg);max-width:100%}
.tk-person-av{flex:0 0 auto;width:30px;height:30px;border-radius:50%;overflow:hidden;display:inline-flex;
  align-items:center;justify-content:center;background:var(--primary-soft);color:var(--primary);font-weight:700;font-size:13px}
.tk-person-av img{width:100%;height:100%;object-fit:cover}
.tk-person-meta{min-width:0;display:flex;flex-direction:column;line-height:1.35}
.tk-person-meta b{font-size:13px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:160px}
.tk-person-meta span{font-size:11px;color:var(--muted)}
.tk-pane-tools{display:flex;align-items:center;gap:8px;flex-wrap:wrap;width:100%}
.tk-pane-tools .tk-tool-form{display:flex;align-items:center;gap:6px}
.tk-pane-tools select{padding:7px 9px;border:1px solid var(--line);border-radius:9px;background:var(--surface);color:var(--ink)}

/* --- رشتهٔ گفتگو (کارت‌محور) --- */
.tk-chat{display:flex;flex-direction:column;flex:1;min-height:0}
.tk-stream{display:flex;flex-direction:column;gap:2px;padding:18px;flex:1;overflow-y:auto;background:var(--bg);
  min-height:280px;max-height:58vh}
.tk-empty{text-align:center;color:var(--muted);font-size:13px;padding:34px 0;margin:auto}
.tk-day{display:flex;align-items:center;justify-content:center;margin:12px 0 8px}
.tk-day span{font-size:11px;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:3px 12px}

.tk-msg{display:flex;flex-direction:column;max-width:78%;margin-top:8px}
.tk-msg.me{align-self:flex-start;align-items:flex-start}
.tk-msg.them{align-self:flex-end;align-items:flex-end}
.tk-msg-head{display:flex;align-items:center;gap:8px;margin-bottom:4px;padding:0 4px}
.tk-who{font-size:12px;font-weight:800;color:var(--ink)}
.tk-time{font-size:10.5px;color:var(--muted)}
.tk-msg-card{padding:11px 14px;border-radius:12px;background:var(--surface);border:1px solid var(--line);
  box-shadow:0 1px 2px rgba(15,23,42,.04);width:100%}
.tk-msg.me .tk-msg-card{background:var(--primary-soft);border-color:transparent}
.tk-msg.tk-internal .tk-msg-card{background:#fff8e6;border-color:#f2d98a}
.tk-int-tag{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:800;color:#a8791b;margin-bottom:6px}
.tk-int-tag .ti{font-size:14px}
.tk-body{font-size:13.5px;line-height:1.9;color:var(--ink);word-break:break-word;white-space:normal}

.tk-files{display:flex;flex-direction:column;gap:6px;margin:8px 0 2px}
.tk-file{display:flex;align-items:center;gap:9px;padding:7px 9px;border:1px solid var(--line);border-radius:10px;
  background:var(--surface);text-decoration:none;color:var(--ink);transition:.15s}
.tk-file:hover{border-color:var(--primary);box-shadow:0 1px 4px rgba(19,46,117,.1)}
.tk-file-ic{flex:0 0 34px;width:34px;height:34px;border-radius:9px;display:grid;place-items:center;font-size:18px;
  background:var(--primary-soft);color:var(--primary)}
.tk-file.kind-image .tk-file-ic{background:#e6f4ff;color:#1971c2}
.tk-file.kind-pdf   .tk-file-ic{background:#ffe9e9;color:#d6336c}
.tk-file.kind-word  .tk-file-ic{background:#e7efff;color:#1c4fd6}
.tk-file.kind-excel .tk-file-ic{background:#e6f7ec;color:#207544}
.tk-file.kind-archive .tk-file-ic{background:#fff3e0;color:#b8770f}
.tk-file-meta{display:flex;flex-direction:column;min-width:0;flex:1;gap:1px}
.tk-file-name{font-size:12.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;direction:ltr;text-align:right}
.tk-file-sz{font-size:10.5px;color:var(--muted);direction:ltr;text-align:right}
.tk-file-dl{flex:0 0 auto;color:var(--muted);font-size:17px;display:grid;place-items:center}
.tk-file:hover .tk-file-dl{color:var(--primary)}

.tk-composer{padding:12px 14px;border-top:1px solid var(--line);background:var(--surface)}
.tk-composer textarea{width:100%;resize:none;max-height:180px;padding:11px 13px;border:1px solid var(--line);
  border-radius:12px;font-family:inherit;font-size:13.5px;line-height:1.9;background:var(--bg);color:var(--ink)}
.tk-composer textarea:focus{outline:none;border-color:var(--primary);background:var(--surface)}
.tk-composer-bar{display:flex;align-items:center;gap:8px;margin-top:9px}
.tk-spacer{flex:1}
.tk-count{font-size:11px;color:var(--muted);direction:ltr}
.tk-hint{font-size:11px;color:var(--muted)}
.tk-hint b{color:var(--primary);font-weight:800}
.tk-attach-btn,.tk-note-btn,.tk-send{flex:0 0 auto;width:38px;height:38px;border-radius:10px;border:1px solid var(--line);
  display:grid;place-items:center;cursor:pointer;font-size:18px;background:var(--surface);color:var(--muted);transition:.15s}
.tk-attach-btn:hover,.tk-note-btn:hover{border-color:var(--primary);color:var(--primary)}
.tk-note-btn.active{background:#fff8e6;border-color:#f2d98a;color:#a8791b}
.tk-send{background:var(--primary);border-color:var(--primary);color:#fff}
.tk-send:hover{filter:brightness(1.08)}
.tk-send:disabled,.tk-sending .tk-send{opacity:.55;cursor:default}

.tk-attach-preview{display:none;flex-wrap:wrap;gap:8px;margin-bottom:10px}
.tk-attach-preview.has{display:flex}
.tk-pre{display:flex;align-items:center;gap:8px;padding:6px 8px;border:1px solid var(--line);border-radius:10px;background:var(--bg);max-width:240px}
.tk-pre-ic{flex:0 0 30px;width:30px;height:30px;border-radius:8px;display:grid;place-items:center;font-size:16px;
  background:var(--primary-soft);color:var(--primary)}
.tk-pre.kind-image .tk-pre-ic{background:#e6f4ff;color:#1971c2}
.tk-pre.kind-pdf   .tk-pre-ic{background:#ffe9e9;color:#d6336c}
.tk-pre.kind-word  .tk-pre-ic{background:#e7efff;color:#1c4fd6}
.tk-pre.kind-excel .tk-pre-ic{background:#e6f7ec;color:#207544}
.tk-pre.kind-archive .tk-pre-ic{background:#fff3e0;color:#b8770f}
.tk-pre-meta{display:flex;flex-direction:column;min-width:0;gap:1px}
.tk-pre-name{font-size:11.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;direction:ltr;text-align:right}
.tk-pre-sz{font-size:10px;color:var(--muted);direction:ltr;text-align:right}
.tk-pre-x{flex:0 0 auto;cursor:pointer;color:var(--muted);font-size:15px;border:none;background:none;padding:2px;line-height:1}
.tk-pre-x:hover{color:#d6336c}

.tk-closed-note{display:flex;align-items:center;gap:8px;padding:14px 16px;border-top:1px solid var(--line);
  background:var(--bg);color:var(--muted);font-size:13px}
.tk-closed-note .ti{font-size:18px}
@media(max-width:900px){
  .tk-app{grid-template-columns:1fr}
  .tk-list{max-height:none}
  .tk-back{display:inline-flex}
  .tk-app.has-sel .tk-list{display:none}
  .tk-app:not(.has-sel) .tk-pane{display:none}
  .tk-msg{max-width:92%}
  .tk-stream{max-height:none}
}

/* ===== New-ticket modal + FilePond ===== */
.tk-modal{position:fixed;inset:0;z-index:220;display:none;align-items:flex-start;justify-content:center;
  background:rgba(20,25,40,.5);backdrop-filter:blur(2px);overflow-y:auto;padding:40px 16px}
.tk-modal.show{display:flex}
.tk-modal-box{background:var(--surface);border-radius:18px;width:min(560px,96vw);
  box-shadow:0 30px 80px rgba(0,0,0,.32);animation:popIn .25s cubic-bezier(.2,.8,.25,1) both;margin:auto}
.tk-modal-head{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--line)}
.tk-modal-head h3{margin:0;font-size:16px}
.tk-modal-x{width:32px;height:32px;border-radius:9px;border:1px solid var(--line);background:var(--bg);color:var(--muted);
  display:grid;place-items:center;cursor:pointer;font-size:16px;transition:.15s}
.tk-modal-x:hover{color:#d6336c;border-color:#f1c4cf}
.tk-modal-body{padding:18px 20px}
.tk-modal-body .field{margin-bottom:13px}
.tk-modal-body .field>label{display:block;font-size:12.5px;font-weight:700;color:var(--muted);margin-bottom:5px}
.tk-modal-body input,.tk-modal-body textarea,.tk-modal-body select{width:100%;padding:10px 11px;border:1px solid var(--line);
  border-radius:10px;font-family:inherit;font-size:13.5px;background:var(--surface);color:var(--ink)}
.tk-modal-body textarea{resize:vertical}
.tk-modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:0 20px 20px}

/* FilePond theming to match panel */
.filepond--root{margin-bottom:0;font-family:inherit}
.filepond--drop-label{color:var(--muted);font-size:13px}
.filepond--label-action{text-decoration-color:var(--primary)}
.filepond--panel-root{background:var(--bg);border:1.5px dashed var(--line);border-radius:12px}
.filepond--drip-blob{background:var(--primary)}
.filepond--item-panel{background:var(--primary)}
.filepond--file-action-button{cursor:pointer}
.tk-modal-body .filepond--credits{display:none}

/* ===== Leads (سرنخ) ===== */
.lead-grid{display:grid;grid-template-columns:360px 1fr;gap:16px;align-items:start}
.lead-info{display:flex;flex-direction:column;margin-top:6px}
.li-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid var(--line);font-size:13.5px}
.li-row:last-child{border-bottom:none}
.li-row>span{color:var(--muted)}
.li-row .ok-txt{color:#2f7d57;font-weight:800}
.lead-actions{display:flex;gap:8px;margin-top:12px}
.lead-fu-form{margin:6px 0 16px;padding-bottom:16px;border-bottom:1px solid var(--line)}
.lead-fu-form .field{margin-bottom:10px}
.lead-fu-form label{display:block;font-size:12.5px;font-weight:700;color:var(--muted);margin-bottom:5px}
.lead-fu-form select,.lead-fu-form textarea{width:100%;padding:9px 10px;border:1px solid var(--line);
  border-radius:9px;font-family:inherit;font-size:13.5px;background:var(--surface);color:var(--ink)}
.lead-fu-form textarea{resize:vertical}
.lead-timeline{display:flex;flex-direction:column;gap:10px}
.lead-fu{background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:11px 13px}
.lead-fu-head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:6px}
.lead-fu-note{font-size:13.5px;line-height:1.9;color:var(--ink)}
@media(max-width:900px){ .lead-grid{grid-template-columns:1fr} }

/* ===== Theme toggle icon (light/dark) ===== */
#themeBtn{display:inline-flex;align-items:center;justify-content:center}
#themeBtn .theme-ic-light{display:none}
#themeBtn .theme-ic-dark{display:inline-flex}
html.dark #themeBtn .theme-ic-light{display:inline-flex}
html.dark #themeBtn .theme-ic-dark{display:none}

/* ===== Topbar user cluster (کیف‌پول · اعلانات · آواتار) ===== */
.tb-actions{display:inline-flex;align-items:center;gap:8px;flex:none}
.tb-icon-btn .ti{font-size:20px;line-height:1}
.tb-icon-btn>svg{width:20px;height:20px}
.tb-cluster{display:inline-flex;align-items:center;gap:8px}
.tb-pop-wrap{position:relative}
.tb-icon-btn{position:relative;display:inline-flex;align-items:center;justify-content:center;
  width:40px;height:40px;border-radius:12px;border:1px solid var(--line);background:var(--surface);
  color:var(--muted);cursor:pointer;transition:background .15s,color .15s,border-color .15s}
.tb-icon-btn:hover{background:var(--primary-soft);color:var(--primary);border-color:var(--primary-soft)}
.tb-icon-btn[aria-expanded="true"]{background:var(--primary-soft);color:var(--primary);border-color:var(--primary)}
.tb-dot{position:absolute;top:8px;inset-inline-end:8px;width:8px;height:8px;border-radius:50%;
  background:var(--rose);border:2px solid var(--surface)}
.tb-avatar{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;
  border-radius:50%;background:var(--primary-soft);color:var(--primary);font-weight:700;text-decoration:none;
  border:1px solid var(--line);transition:filter .15s}
.tb-avatar:hover{filter:brightness(.97)}
.tb-avatar-init{font-size:15px;line-height:1}
.tb-pop{position:absolute;inset-inline-end:0;top:calc(100% + 8px);z-index:60;width:270px;
  background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);
  overflow:hidden;animation:tbPopIn .14s ease}
@keyframes tbPopIn{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}
.tb-pop-head{display:flex;align-items:center;gap:6px;padding:12px 14px;font-weight:700;font-size:13px;
  color:var(--ink);border-bottom:1px solid var(--line)}
.tb-pop-list{list-style:none;margin:0;padding:6px}
.tb-wallet-row{display:flex;align-items:center;justify-content:space-between;gap:10px;
  padding:9px 10px;border-radius:9px;transition:background .12s}
.tb-wallet-row:hover{background:var(--bg)}
.tb-wallet-cur{font-size:13px;color:var(--muted)}
.tb-wallet-bal{font-size:14px;color:var(--ink)}
.tb-pop-empty{padding:16px 14px;text-align:center;font-size:13px;color:var(--muted)}
.tb-pop-foot{display:flex;align-items:center;justify-content:center;gap:6px;padding:11px 14px;
  font-size:13px;font-weight:600;color:var(--primary);text-decoration:none;border-top:1px solid var(--line)}
.tb-pop-foot:hover{background:var(--primary-soft)}
@media(max-width:560px){ .tb-avatar-init{font-size:13px} .tb-pop{width:240px} }

/* اعلانِ درون‌برنامه‌ای (زنگوله) */
.tb-badge{position:absolute;top:4px;inset-inline-end:4px;min-width:16px;height:16px;padding:0 4px;
  display:none;align-items:center;justify-content:center;border-radius:9px;background:var(--rose);
  color:#fff;font-size:10px;font-weight:800;line-height:1;border:2px solid var(--surface)}
.tb-badge.show{display:inline-flex}
.tb-badge:empty{display:none}
.tb-pop.notif{width:340px}
.tb-pop-head.notif{justify-content:space-between}
.tb-pop-head .tb-mark{font-size:11px;font-weight:600;color:var(--primary);background:none;border:0;cursor:pointer}
.tb-pop-head .tb-mark:hover{text-decoration:underline}
.tb-notif-list{list-style:none;margin:0;padding:6px;max-height:60vh;overflow:auto}
.tb-notif-item{display:flex;gap:10px;align-items:flex-start;padding:10px;border-radius:10px;
  text-decoration:none;transition:background .12s;color:inherit}
.tb-notif-item:hover{background:var(--bg)}
.tb-notif-item.unread{background:var(--primary-soft)}
.tb-notif-item.unread:hover{filter:brightness(.98)}
.tb-notif-ic{flex-shrink:0;width:34px;height:34px;border-radius:9px;display:inline-flex;align-items:center;
  justify-content:center;background:var(--surface);border:1px solid var(--line);color:var(--primary)}
.tb-notif-b{min-width:0;flex:1}
.tb-notif-t{font-size:13px;font-weight:700;color:var(--ink);margin-bottom:2px}
.tb-notif-x{font-size:12px;color:var(--muted);line-height:1.6;overflow:hidden;display:-webkit-box;
  -webkit-line-clamp:2;-webkit-box-orient:vertical}
.tb-notif-time{font-size:11px;color:var(--muted);margin-top:3px}
.tb-notif-loading{padding:20px;text-align:center;color:var(--muted);font-size:13px}

/* ===== منوی کاربر (آواتار + نام + نقش + دراپ‌داون) ===== */
.user-menu{position:relative;display:inline-flex}
.user-menu-btn{display:inline-flex;align-items:center;gap:9px;padding:5px 10px 5px 6px;
  border:1px solid var(--line);border-radius:12px;background:var(--surface);cursor:pointer;
  transition:background .15s,border-color .15s;max-width:210px}
.user-menu-btn:hover{background:var(--primary-soft);border-color:var(--primary-soft)}
.user-menu-btn[aria-expanded="true"]{background:var(--primary-soft);border-color:var(--primary)}
.user-menu-av{width:34px;height:34px;flex:none;border-radius:50%;overflow:hidden;
  display:grid;place-items:center;background:var(--primary);color:#fff;font-weight:800;font-size:15px}
.user-menu-av img{width:100%;height:100%;object-fit:cover;display:block}
.user-menu-av.lg{width:44px;height:44px;font-size:18px}
.user-menu-meta{min-width:0;display:flex;flex-direction:column;line-height:1.35;text-align:start}
.user-menu-meta b{font-size:12.5px;color:var(--ink);font-weight:800;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:120px}
.user-menu-meta span{font-size:10.5px;color:var(--muted);
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:120px}
.user-menu-caret{font-size:15px;color:var(--muted);flex:none;transition:transform .15s}
.user-menu-btn[aria-expanded="true"] .user-menu-caret{transform:rotate(180deg)}
.user-menu-pop{position:absolute;inset-inline-end:0;top:calc(100% + 8px);z-index:70;width:260px;
  background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);
  overflow:hidden;animation:tbPopIn .14s ease}
.user-menu-head{display:flex;align-items:center;gap:10px;padding:13px 14px;border-bottom:1px solid var(--line)}
.user-menu-ip{display:flex;align-items:center;justify-content:space-between;gap:10px;
  padding:11px 14px;border-bottom:1px solid var(--line);font-size:12.5px;color:var(--muted)}
.user-menu-ip b{font-size:13px;color:var(--ink);letter-spacing:.3px}
.user-menu-ip .ti{margin-inline-end:5px;color:var(--muted)}
.user-menu-acts{padding:6px}
.user-menu-act{display:flex;align-items:center;gap:9px;padding:10px 11px;border-radius:9px;
  font-size:13px;font-weight:600;color:var(--ink);text-decoration:none;transition:background .12s}
.user-menu-act .ti{font-size:17px;color:var(--muted)}
.user-menu-act:hover{background:var(--primary-soft)}
.user-menu-act.danger{color:var(--rose)}
.user-menu-act.danger .ti{color:var(--rose)}
.user-menu-act.danger:hover{background:rgba(217,45,32,.08)}
@media(max-width:560px){ .user-menu-meta{display:none} .user-menu-btn{max-width:none;padding:5px} }

/* ===== سلول‌های گرید: مشتری (نام+موبایل، قابل‌کلیک برای فیلتر) و اکانت (کاستومر آی‌دی + کارشناس) ===== */
.dt-cust-cell,.dt-acc-cell{display:flex;flex-direction:column}
.dt-cust{display:inline-flex;flex-direction:column;line-height:1.45;text-decoration:none}
.dt-cust-name{font-weight:700;color:var(--ink)}
.dt-cust:hover .dt-cust-name{color:var(--primary);text-decoration:underline}
.dt-cust-sub{font-size:11px;color:var(--muted)}
.dt-acc-id{color:var(--ink)}
.dt-acc-expert{display:block;margin-top:2px;font-size:11px;color:var(--muted)}

/* ===== اعتبارسنجی فارسی فرم‌ها ===== */
.fld-err{display:none;margin-top:6px;font-size:12px;line-height:1.6;color:var(--rose)}
.is-invalid{border-color:var(--rose)!important}
.is-invalid:focus{box-shadow:0 0 0 3px rgba(217,45,32,.14)!important}